FAQ

Many people may not be familiar with this topic, so we’re here to assist you with our frequently asked questions. If you’d like to learn more, feel free to send us a message!

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COMMON QUESTIONS

WHAT BREED DO YOU USE?

WE WORK CLOSELY WITH TAMARUKES, THESE WONDERFUL DOGS WERE DEVELOPED FOR THEIR COMPANIONSHIP AND INTUATIVE NATURE AND THEY DISPLAY A WONDERFUL HYPOALLERGEIC, NON-SHEDDING COAT! other breeds can also be trained however size and temperament are important factors that must be taken into account. TAMARUKES COME IN 4 SIZES AND SUIT THIS LINE OF WORK PERFECTLY. THERE ARE ALREADY MANY TAMRUKES IN THE COMMUNITY AS CERTIFIED FACILITY DOGS.

WHERE CAN MY ASSISTANCE DOG GO?

in most cases. Handlers of assistance dogs are permitted to bring their animals into all public areas and on public transportation, including buses, trains, and airplanes, except for sterile environments and food preparation areas. The Commonwealth Disability Discrimination Act 1992 prohibits discrimination against individuals with disabilities who are accompanied by their assistance dogs.

WHERE CAN MY FACILTY DOG GO?

Therapy dogs do not have the same public access rights as assistance dogs, but they are still permitted in many public spaces. Many of these locations, such as schools with reading programs, have specific therapy dog initiatives. These dogs must undergo extensive training, which includes toileting on command. A dog that relieves itself indoors at a hospital, school, or other public facility will quickly lose its welcome.

HOW DO I REACT TO SEEING A SERVICE DOG AND IT'S HANDLER?

When you see an assistance dog and its handler, here are some respectful guidelines to follow:

Do Not Approach: Always ask before approaching the dog or the handler. Assistance dogs are working animals and should not be distracted.
Avoid Petting: Refrain from petting the dog unless the handler gives you permission. This helps the dog stay focused on its tasks.
Respect the Space: Maintain a respectful distance to avoid startling the dog or interfering with its work.
Speak to the Handler: If you want to engage, address the handler, not the dog. Ask about the dog’s role or how you can help.
Be Mindful of Your Language: Use respectful language when talking about assistance dogs and their handlers.
Educate Others: If you notice someone else approaching or asking questions, politely inform them about the importance of respecting the dog’s role.

Following these guidelines helps ensure a positive experience for both the handler and their assistance dog!